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Terms & Condition

TERMS AND CONDITIONS

1. General
The website at www.tstfishingtackle.com is a copyrighted site (“the Site”) belonging to The Season Tackle Sdn. Bhd. ("TST", "Company", "us", "our", and "we"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, which include our Privacy Policy. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision. If you have any questions regarding these Terms and Conditions, please Customer Service.

2. Intellectual Property
All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof (collectively, the "Content") is the property of The Season Tackle Sdn. Bhd. and is protected by international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of The Season Tackle Sdn. Bhd., our affiliates, partners or licensors, in Malaysia and other countries, and are protected by international trademark laws. Except as set forth in the limited licenses in Section 5 below, or as required under applicable law, neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

3. Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website, The Season Tackle Sdn. Bhd. (www.tstfishingtackle.com) will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

4. Privacy Notice:
By participating in this contest, you have given your voluntary consent for us, our related companies, service providers and agents to collect and process your personal data(s) for the purposes of this contest and for our marketing purposes. You understand that you may update your personal data, access your personal data or withdraw your consent to the collection and processing of your personal data by contacting our Customer Care Team vide e-mail to [email protected] or call (60) 7-863 7888.

5. Policies of Sale
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign goods and services may fluctuate. All prices advertised are subject to such changes.

5.1 Where applicable, prices are in Malaysian ringgit. Delivery costs will be charged in addition where applicable; such additional charges are clearly displayed and included in the ‘Final Total’.

5.2 All free gifts are non-refundable and non-exchangeable.

5.3 The email of confirming receipt of your order is only an acknowledgement. The purchase of the products will not be formed only the payment has been approved by us and your bank, Paypal, debit and credit card has been debited.

5.4 Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

5.5 Please note that 1stopfishing will not cover any customs duties, similar taxes, including GST where applicable.

6. Order or Products Complaints 
6.1 Should there be mistakes in your Order(s) due to packing errors (i.e. missing product/ wrongly packed order), kindly proceed to inform our Customer Care Team within 7 days from the date of receiving your parcel. Our team will proceed to carry out remedial action after checking and verifying your claim. We will not entertain any claims which are brought to our attention after the expiry of 7 days from the date of receiving your parcel.

6.2 For any dissatisfaction regarding the quality of our product(s) (i.e. spoilt, past expiry date etc), kindly contact our Customer Care Team within 30 days from the date of receiving your parcel. Our team will proceed to check and verify your claim and carry out remedial action. We reserve our rights not to entertain any claims which are brought to our attention after the expiry of 30 days from the date of receiving your parcel.

6.3 Should you receive a broken/damaged product, kindly contact our Customer Care Team within 7 days upon the date of receiving your parcel. Our team will proceed to check and carry out remedial action. We will not entertain any claims which are brought to our attention after the expiry of 7 days from the date of receiving your parcel.

7. Refund Policy
We currently do not provide any refund/ return services.

8. Processing Your Order
8.1 It takes 1-3 days to process your Orders.

8.2 We shall notify you if we expect to be unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

8.3 Self-collection from our warehouse is strictly not allowed.

9. Delivery Fees
The delivery fees and courier partner(s) are subject to change from time to time without notice to you.

10. Promotion
10.1 New customers and existing customers are entitled to different promotional offers as determined by us from time to time. Existing customers are not entitled to promotional offers exclusively for new customers only and vice versa.

10.2 Terms and conditions of selected promotion(s) for new customers will be listed at the bottom of the pop-up window. Customers are deemed to have checked the information needed or related to the promotion(s), read, understood and agreed to the terms and conditions provided upon clicking “redeem now”.

10.3 Multiple promotions may be held simultaneously within the same period of time. However, combining multiple promotions in single purchase is not allowed unless specify otherwise.

10.4 We reserve the right for the final decision of the promotion/marketing activities/marketing campaign without prior notice or reference to you.

10.5 Customers are not allowed to change or cancel previous Orders to take advantage of the new entitled promotions.

11. Affiliate
11.1 All affiliate rewards are only entitled to the first purchase of newly registered customers with us.

11.2 RM10.00 store credit will be awarded to you for every successful purchase from the newly registered customer through your shared affiliate link unless specify otherwise.

11.3 Each successful affiliate transaction is subject to a validation process to ensure that all the email address/other information of the new customer has not been registered before or duplicated in our database.

11.4 All successful affiliate transactions are subjected to the terms and conditions set by us.

11.5 We have the sole and absolute discretion to revoke the pending/paid store credit in the event if you failed to comply with the terms and conditions of the reward credit affiliate programme.

12. Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of Malaysia. In the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the non-exclusive jurisdiction of the Malaysia courts.

Terms of Use of tstfishingtackle.com Account
13. Accounts 

13.1 Account Creation
Our tstfishingtackle.com membership is based on invitation link only and certain promotions / campaign available on the Site may require purchase or subscription. Should you choose to register as a member or subscribe to tstfishingtackle.com, you represent and warrant that: (i) all required registration information you submit is complete, truthful and accurate; (ii) you will maintain the accuracy of such information and keep such information updated from time to time. You may delete your tstfishingtackle.com Account at any time, for any reason, by following the instructions provided on the Site.

13.2 Account Responsibilities
You are responsible for maintaining the security and confidentiality of your tstfishingtackle.com and login information. You are fully responsible for all activities that occur under your tstfishingtackle.com Account. You agree to immediately notify tstfishingtackle.com of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. For the avoidance of doubt, we shall not be liable for any unauthorized use of your tstfishingtackle.com Account or loss or damage arising from the unauthorized use of your tstfishingtackle.com Account.

13.3 Promotional emails
As an Account user/member, you agree to receive newsletters and promotional emails including third party offers from us. You have the option to opt out the promotional emails.

14. Acceptable Use Policies
When using the Site, you irrevocably agree to the "Acceptable Use Policy" below. Specifically, you agree to:

14.1 Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, tax laws, and regulatory requirements;

14.2 Provide complete, true and accurate information to us and update the information from time to time;

14.3 Read and comply with our Privacy Policy;

15. Third Party Sites $ Ads; Other Users 
15.1 Third Party Sites & Ads

The Site may contain links to third party websites, services, and advertisements for third parties (collectively, "Third Party Sites & Ads"). Such Third Party Sites & Ads are not under the control of Company and the Company is not responsible for any Third Party Sites & Ads. Company provides these Third Party Sites & Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Sites & Ads. Usage of all Third Party Sites & Ads are at your own risk. When you link to a Third Party Site & Ad, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third Party Sites & Ads.

15.2 Other Users
Each Site is solely responsible for any and all of its user content. As we do not control the user content of other sites, you acknowledge and agree that we are not responsible for any user content and we make no guarantees regarding the accuracy, currency, suitability, or quality of any user content, and we assume no responsibility for any user content. Your interactions with other sites are solely between you and such user/owner of other sites. You agree that Company will not be responsible or liable for any loss or damage incurred as the result of any such interactions.

15.3 Release
You hereby release and forever discharge us (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, any interactions with, or act or omission of, other sites or service users or Third Party Sites & Ads.

16. The TST Limited Service Assurance (LSA) Program
(Only valid in Malaysia and Singapore. Terms & Conditions applied)

THE SEASON TACKLE SDN BHD (hereinafter called TST) will promptly repair or replace XZOGA ®️, GAWAS ®️ & LEMAX ®️ rod, rod blank at nominal replacement fee of the RRP (50%) of the specified rod within the warranty covered year (1 year) . This warranty period begins from your date of online purchase. This limited warranty applies to the original (consumer) owner only and may not be transferred to another person.

TST reserves the right to replace a discontinued model with a current model of our choosing. Rods that have become damaged due to normal wear, accident, misuse or neglect, TST reserve the right to repair or replace for a reasonable charge. However, TST will advise you of the cost of the repair or replacement and await your approval before proceeding.

Damaged rod should be returned directly to TST warranty service department. You must return the entire rod, including broken parts, along with the purchase detail.

This warranty strictly and limited to repair or replacement of the XZOGA ®️, GAWAS ®️ & LEMAX ®️ original rod ONLY, and does not cover direct, indirect, consequential, incidental, unauthorized alterations, removal of XZOGA ®️, GAWAS ®️ & LEMAX ®️ brand logo or any other type of damaged resulting from the use of the product.

This limited warranty does not cover fire, theft, loss parts that are subjected to wear and tear or intentional damage. In no event shall XZOGA ®️, GAWAS ®️ & LEMAX ®️ be held liable for incidental or consequential damages due to breach of this warranty or other warranties implied by law.

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